Missing product details, outstanding documents and unanswered emails can leave your jobs waiting. CargoWise Smart Auto Request Agent brings the request for information (RFI) process into CargoWise, helping teams gather what they need and see what’s still outstanding.

In this interview, Senior Product Manager Andrew Cumming explains how the agent requests information from the right person, brings responses back to the job and works with other CargoWise AI agents to support product research, customs classification and trade compliance.